Crack in Sidewall by Bedroom Slide
We purchased a brand new 2014 Keystone Avalanche on June 2, 2014. By the 23 of June after having pulled it only twice I noticed a crack in the sidewall by the bedroom. It was small and while concern...
Forum Discussion
Tumbleweed79 wrote:
Thank you Mike and TXiceman! I have scheduled an appointment with my dealer for a complete repair, inspection, and documentation of the cause. It appears that I will have to file a lawsuit.
I was told by management at Keystone that a hitch/platform on the back can affect frame camber and thus voids my warranty. They will not respond to my question of whether or not they are stating the platform cracked my sidewall and possibly frame/chassis. I have told them I held two kids bikes and nothing more, but I have yet to hear back from them on this issue.
How is it conceivable that a $60+K unit developed a crack 19 days after purchase and it was not a manufacturer defect or that it was attributed to a 40 lbs. cargo platform? I know what they are doing, I just refuse to play their game. :-)
It isn't in any way conceivable! They're using anything they can find to absolve them from the expense of ANY and all repairs. Restrictions to frame platform additions are intended to deal with those who would hang an 800lb Harley or a 10KW diesel generator and fuel tank off the back end. I've seen trailers with more than 100lbs.of stuff hanging off the rear ladder.
Ludicrous in the extreme to blame the attachament of a cargo frame on the rear that was lightly loaded to describe a frame camber change.
I'd be all over them demanding proof the camber was indeed now outside factory spec's and I'd take it to an independent shop to ascertain this. If they are attributing this to frame flex generated by a paltry 60lbs. hanging off the rear then what about those folks who show no restraint when loading their cargo bay area?
