Crack in Sidewall by Bedroom Slide
We purchased a brand new 2014 Keystone Avalanche on June 2, 2014. By the 23 of June after having pulled it only twice I noticed a crack in the sidewall by the bedroom. It was small and while concern...
Forum Discussion
TXiceman wrote:
Being a retired mechanical engineer...I call Meadow Muffins on the warranty denial. Did you not say you had a clamp on bike rack and not any alteration to the frame. But I am guessing that they are using the term ATTACHMENT as anything bolted or clamped.
Good luck.
Ken
Ken, I agree with the Meadow Muffins call :) According to my attorney, they can deny anything they want. When they THINK they see an exclusion they are even quicker to deny. I asked him point blank if the burden of proof for disproving their denial was on the consumer and he stated, "Yes, it is." Evidently, that is why they get by with this so much. Who has the time, money, physical and emotional energy to make them be accountable.
This is a common problem (sidewall crack by slide), but they wouldn't even tell the dealership what to do about it until they got pictures from every angle of the unit. The unit is is in perfect shape...its brand new! That is when they saw the platform. If I was a corporation with a name and reputation to maintain, I would ask the dealership to dig into it IMMEDIATELY and report what the problem was. I would try to put a stop to the potential of more such issues on my brand new design...but, again, who am I...just a consumer. :)
Yes, it is a clamp on. There has been ABSOLUTELY NO tweaking, bending, twisting, compression, or distortion to the rear bumper. That is well documented. If I was a manufacturer I would be very hesitant to say that my bumper was stronger than my frame; that it could break something that was nearly 40 feet away.
I will try to post pictures today. I have a pop-up blocker that keeps blocking the picture bucket website.
