Disappointed!!!!!!!

SH wrote:
After this first year you should be good to go! Seems like all new rigs have a lot of "bugs" for the first year (at least ours have)but after that, they become a little more reliable!

Mine had no bugs and not a single issue in 4 years. The way it should be.

We ran into these same problems with our new Cougar and it was disappointing but the dealership made it more frustrating. We took it back to fix the leaking propane, the light fixture over the bathroom vanity that fell off, the slider on the screen door that wouldn't close, the day/night shade that wouldn't open, and the leaking toilet. They had it for two weeks and then called that it was all fixed. Not one of the items was fixed!

My husband ended up doing all the repairs except the blinds which we are living with. We've since found that the integrated radio/DVD player must be wired wrong because while the radio works the DVD player does not. We haven't fixed that yet either.

If I could find a better service place I would take it in during a time we won't be using it for a couple weeks but there's no way we want to fight with those people again. The service department is so tight it's a pain to even get in and so we start off frustrated.

I'm just thankful that hubby can fix everything and when he gets stuck he has a friend that he can get help from.

RustyJC wrote:

Me Again wrote:
Some of us are old enough to remember "Union Made" labels and what that meant!

Oh, yeah. I had some UAW-built American cars in the 70s and 80s that were real gems insofar as QC was concerned - NOT!!!

Rusty

And.....(Rusty's comments) some of "us" had relatives working at the Union auto maker assembly lines of that era. (Van Nuys, CA)

Heard all about "fixits" and Monday morning - Friday night cars, the
clouds of (not) "exhaust" smoke on 2nd shift, the "floaters" - Union folks paid to wander around and fill-in as needed (which wasn't often).

And - you didn't need to worry about breaking it in gently!
Your car/truck went "pedal to the metal" on the rollers for about 30 seconds, then across about the length of about 3 football fields flat-out to the parking area.
Five "parkers" jump back in one car - return flat-out and repeat the process.

RVs - had my first TT in the 1970's - not too much to go wrong, it did pretty well. Must have been *Union* Amish Craftsmen?..:@

See the top-of the line DRV comments currently running on the Escapees HDT forum.

Unions are OK - when the Union "gurus" aren't "mouthpieces" that
know nothing about the work - only how to inflate their salaries.

Ex: Los Angeles Retail Clerks, Local 770, in the 1960's.
Went to a Union meeting on a lark.
The Sec-Treas (really the Pres) was Joe DeSilva.
Joe made about 40K annual then (4 to 5 times that of a Union worker).
He's up for a 10K raise!
Motion is on the floor - mod is looking for a "second".

My friend sticks his hand up, mod points to him.
Oops!
Doesn't get the "second" he expects, friend asks why he needs the raise.
Mod, doesn't miss a beat, points to another raised hand - gets the "second" - motion passes.

Yeah there were some "death stares" by folks in attendance, LOL!

.

We recently took possession of our 2016 arctic fox 32-5m and are very disappointed with the poor workmanship. We thought we checked it over good at delivery. Our roof was put down over debris that we did not notice until we got it home and washed it. And upon deeper investigation the frame welds are very poorly done with rust beginning. The list goes on. We are not newbies and expected a few flaws here and there but expected overall quality to be good considering the price of these units. We went with arctic fox because we owned the 07, 30u. It was nicely done and northwood addressed a slide issue with no hesitation. We get no response from Northwood other than telling us to talk to the dealer. We will see how that pans out. We will not be buying Northwood again.

We've had a great experience with our Grand Design Momentum 385TH so far. There were a few issues when we first got it - nothing really relating to the construction quality. I finished installing the washer and dryer last night, and I will have a few notes for the factory on the setup in there - things that could be placed differently that would make the process of installing them easier.

We had a major storm last night, with nearly constant lightning, wind, and driving rain that lasted for quite a while. I haven't seen a storm here like that in a while, the last one with that much lightning involved a tornado. http://www.ksl.com/?sid=35421608&nid=148&title=storm-dumps-rain-in-n-utah-temporarily-closes-i-215&s_cid=queue-2

We were sleeping in the trailer (not during the storm, too loud to sleep) and had all of the slides out, etc. It was dry as a bone inside both during and after.

Overall Grand Design does do a great job at the construction. Where they really stand out is in how they handle it when things go wrong. I'm totally satisfied.

Tell your kids this secret: become a RV repair guy-you will never be out of work.

Pretty much all RVs have issues when new. They all have little things that go wrong, screws loose, trim pieces loose...etc. For me it's part of owning an RV...or even a boat...I've owned several and there are always little things to fix.

The 1st time out in my 2015 Cougar, I kept noticing a little water on the edge of the cabinet. I thought it was my dog spilling his water. So I picked up his bowl, wiped it up and it came back. I looked at my drain pipes under the sink and found a tiny pin hole leak around a joint. Didn't show up at the walkthrough because it was a small leak. If we would have felt around the connections we might have felt it. Yeah it sucks, but it would have been hard to spot in QA.

Easy fix though...$15 of parts, a hacksaw and a trip to Lowes...cut out and replaced with PVC. All good now...

Point is these types of things happen, even with new houses you will have issues like this. Warranties should catch any major issues and if you are handy you can fix the minor stuff on your own.

Me Again wrote:
Some of us are old enough to remember "Union Made" labels and what that meant!

Oh, yeah. I had some UAW-built American cars in the 70s and 80s that were real gems insofar as QC was concerned - NOT!!!

Rusty

The sad thing is when outfits like NuWa that built quality Hitchhiker trailers not enough people were willing to pay for the quality and they did not make it! So who is really to blame? The manufacturers or the "WallyWorld" American buyers. We are surrounded by sub-par products, but fail to purchase our way out of it. Couple that with corporate greed and we are doomed in the long run. Some of us are old enough to remember "Union Made" labels and what that meant!

Chris

When buying two different trailers from two different dealers, one used, one new, both dealers said to go use the rig and they would fix anything. Fixing seems to be the norm. Ironically when looking at the first Grand Design a few days ago I noticed many drawer and door pulls that were loose, an easy fix but sign of the line getting through the assembly job as quick as possible