Racita
Jun 18, 2014Explorer
Dune Sport Toy Hauler
We ordered a new camper from Dune Sport, the manufacturer, Dynamite Toy Haulers, and the seller are the same. It was back ordered which seemed fine at the time, but we did not know that they were going to leave water in the hot water heater and lines and deliver it to Colorado in November. Everything froze and broke. They refused to take any responsibility for the damages. We had issues with the air conditioner being improperly installed and broken by them. The veneer was cracked in places. The kitchen cabinet was not attached to the frame. The loft bed mechanization is poorly designed and so we have had issues with it jack knifing when we try to put it up or take it down. We were excited to order from them because they were so customizable, but I wish I had read forums before hand and saved my self the heartache. They do not have bad reviews on the BBB because if the complaints are unresolved they are erased/closed. I am not the only one who has had a bad experience with them. My advice is to go see them for yourselves in person before ordering and really look at them, touch them, try to operate the couches, beds, etc..... and please check for water before bringing one to a freezing climate.