Back in 2009 one of our members, richheck wrote this bit and I found it to make a lot of sense.
Just a simple matter of physics, as you drop the leverage point down around 16 inches with the gooseneck you are changing the fulcrum point also. This creates greater motion against the pin box connections (i.e. the frame work), whereas with the conventional hitch the lowest point is the pin connection area.
I work in the RV industry and have seen what can happen, especially when a person takes their unit off road like pismo etc and subjects the hitch to such greater loads. Ends up tearing the hitch box off of the frame, and sometimes this is not an easy area to get to to weld up and re-support the damage
So the manufacturer of your RV is stating with the dealer should have either known or verified. Your beef with your damaged RV needs to be with the installer of the product. Problem is it comes down to buyer be ware, I'd be sitting with the installer and letting them tell me how they plan on fixing my RV if I were in your shoes, but if not then you may want to contact your insurance company or write a check I'm afraid.