First, I don't want to start any arguments or create any hard feelings towards anyone or any company. But, I don't agree with taking a personal message and posting it on another forum. There is no doubt two sides to every story. Anyone who has owned an RV also knows they all have their issues, some units much more than others, even if they are from the same manufacturer. I don't know the whole story so will refrain from any opinions but I do like to hear both the good and the bad of any product. I will add I contacted Grand Designs about a couple of questions and did hear back within a week. I have not heard back from one of our other top three choices.
It absolutely sucks to pay this much for a new RV and have major issues so I understand the frustration. I sincerely wish both parties could come to an agreement; no doubt it would greatly benefit both of them. I went through a similar issue on our brand new home we had built two years ago. It was a nightmare and probably took five years off my life. I'll be pissed about it until the day I die but trying to get over being screwed out of well over $20,000. Anyways, hope it gets resolved.
