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CampnFireman's avatar
CampnFireman
Explorer
Jun 07, 2013

Help?!

We just bought a 2014 Cougar 330RBK. We have had it at home setup for a total of 5 days. The first issue is my landing gear switch quit working, then the "fancy" soft touch panel quit working well not all of it but the bottom two rows. Now my wife calls me while I'm at work and says the LED docking light is on and the switch will not turn it off. The soft touch panel controls the slides ad awning by the way. Thankfully the remote will work them. I have contacted my dealer with no help from their techs. They said pull all power so it could reset. I've checked all fuses and breakers. I'm very frustrated and needed to vent! I should not have to be dealing with this 5 days after my purchase
  • Amexpress, unfortunately we didn't buy the camper from colfax CW. It was actually bought in Ohio. I played with the landing gear switch while wiggling wires with nothing. I'm pretty sure the landing gear switch problem and the soft touch control board problem are one in the same. When I disconnected everything and hooked it back up still nothing.....
  • Did you buy it from Camping World in Colfax? I thought they had some good RV techs there...I was told.
    I'm not familer with your switch locations, but if it is accessable through the front basement door, check the quality of the connections at the switch. Try to wiggle the connector & harness while someone pushes the button(s). Did anything happen when you disconnected the shore power and disconnected the 12V battery for a few minutes?
  • Is it plugged in? A low battery can cause all sorts of confusion.