Lippert Components

Question

I have a Razor toy hauler made by Heartland and the ramp door was made by Lippert. The door has deteriorate at the top of the hinges. The design of this door is inadequate for the weight of the door. The plywood and Styrofoam has no integrity at the hinge support area. Neither Heartland or Lippert would help me in a replacement as the warranty had expired on the unit. This is a design failure not neglect on my part. FYI to anyone looking at toy haulers, beware of any ramps made by Lippert Components.

Tony,

Here we go again with Lippert. Lippert only makes frames to the specifications of the coach manufacturer. I doubt it is a Lippert issue; it is much more likely a coach manufacturer issue. Look to Heartland and yours is likely not the only one with the poor design.

donn0128 · Answer

I seriously doubt that the entire ramp was made by Lippert.  The frame, yes, but not the whole door.  So IMHO your beef is with the way the ramp was constructed by Heartland.  What do you load and how often?

jmtandem · Answer

I have a Razor toy hauler made by Heartland and the ramp door was made by Lippert. The door has deteriorate at the top of the hinges. The design of this door is inadequate for the weight of the door. The plywood and Styrofoam has no integrity at the hinge support area. Neither Heartland or Lippert would help me in a replacement as the warranty had expired on the unit. This is a design failure not neglect on my part. FYI to anyone looking at toy haulers, beware of any ramps made by Lippert Components.

Tony,

Here we go again with Lippert. Lippert only makes frames to the specifications of the coach manufacturer. I doubt it is a Lippert issue; it is much more likely a coach manufacturer issue. Look to Heartland and yours is likely not the only one with the poor design.

powderman426 · Answer

jmtandem wrote:I have a Razor toy hauler made by Heartland and the ramp door was made by Lippert. The door has deteriorate at the top of the hinges. The design of this door is inadequate for the weight of the door. The plywood and Styrofoam has no integrity at the hinge support area. Neither Heartland or Lippert would help me in a replacement as the warranty had expired on the unit. This is a design failure not neglect on my part. FYI to anyone looking at toy haulers, beware of any ramps made by Lippert Components. Tony,Here we go again with Lippert.   Lippert only makes frames to the specifications of the coach manufacturer.   I doubt it is a Lippert issue;  it is much more likely a coach manufacturer issue.   Look to  Heartland and yours is likely not the only one with the poor design.If you were a manufacturer like Lippert and someone came to you with a design that you knew wouldn't work, wouldn't you be just as responsible for failure of said part?I know if it were me I wouldn't want to ruin my reputation by getting involved with it.

mr__old_style · Answer

What year is your hauler. Theres been alot of ramp failures on here and also on the Heartland (Cyclone) forum. They are a pretty poor design, basically frameless with a cheap screwed together aluminum extrusion wrapped around the outer edge. I believe they did upgrade somewhere around 2010 or 2011.

jmtandem · Answer

If you were a manufacturer like Lippert and someone came to you with a design that you knew wouldn't work, wouldn't you be just as responsible for failure of said part?

I know if it were me I wouldn't want to ruin my reputation by getting involved with it.

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