Forum Discussion
sportsman01
Feb 12, 2015Explorer
MAY WANT TO THINK TWICEABOUT PRIMETIME. my wife and i ordered a 295rst te crusader last october it was ordered with minimal carpet and a few other options. we took delivery on feburary the 15th 2014 the weather was bad long story short we got to go on a shakedown cruise in april. as expected had a few little issues like smoke from the neighbors campfire getting drawn in when the heat was on,the rear heat register did not blow heat, you know minor things. on the second trip every thing went well until we got ready to leave then when rolling in the off door slide the one with the dining table and theater seating litterly ripped the rear heat register out of the floor. took it to the dealer they said no problem should be ready next saturday. they kept it 41 days they were in touch with the factory trying what they said and could not repair. then lippert the manufacturer of the slide sent a factory man out no luck either.we were forced to take the unit on a trip to florida in october with it still broken. dropped the unit at dealers on the way home from florida november the 1st 2014 to be sent back to the factory for repairs.we were told by john at primetime it would be sometime november when it went in the shop and sometime december when we would get it back. AS OF THIS POST FEBURARY 12TH 2015 THE UNIT IS STILL AT THE FACTOR AND STILL NOT REPAIRED . WE HAVE BEEN TRYING TO GET THE UNIT FIXED FOR ALMOST 9 MONTHS NOW.
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