Purchasing a 5th wheel? Watch video about Grand Design RV

Thor and LCI are buying up every thing.:C

We just bought a 293RES(32Feet)Reflection. Very nice.. This is our second 5th wheel and thought our Forest River was great, until we went looking again. Is it a $200,000 RV? Nope, but after looking at the Silverback ( same size) we were convinced with one we wanted.

We have had the new one for three weeks now and love it. I know it's still new but it's very nice.

Haters are going to hate no matter what it is. I worked in the high end import luxury car industry and people would dog them all the time. Some people you will never please, they know everything and are perfect in every way.

Good luck with your choice, we like ours..:B

We bought our GD Momentum in October of last year.This is our 4th new RV so I've had some experience with the problems normally associated with a new unit. By far, our Momentum has been top notch. Early this spring I unfortunately left the back steps down while pulling it out of the shop. I didn't just bend them, but ripped them completely off! While it was at the dealer (first time back) I had them fix 2 MINOR items, a piece of trim that had came loose near the steps and a loose stool flange. Both the items and the steps were fixed immediately with no hassle. These are the ONLY items we have had a problem with.

Just got back this weekend from another trouble free trip. Needless to say, I am extremely pleased with our Grand Design!

Now that kind of feedback is encouraging and means so much more than that empty video! Good luck and I hope your GD 5er stays the same way. Time will be the next test. Craig

We are the proud owners of a GD Reflection 303 since Jan. We have over 3000 miles on our unit with 10 CG. Since taking delivery we have had two issues that one call to the factory on was resolved without any debate. I did a tremendous amount of research, with lots of pro and con lists and originally decided on a different unit, when we saw the 303 it fit our needs to a tee. We took a chance and have NOT been disappointed! As with anything else at this level of complexity there are going to be issues considering these units get bounced down the road. The difference is how the company deals with their customers. Some feel that they can just push all problems down to the dealers, some assume responsibility for the products that bears their name. Speaking from personal experience GD takes great care of their customers. Their prices are fair, their product is on par with the better built units out there, and their customer support is great.
As far as the business end is concerned, we must remember that these folks are in business to make money. The difference is how. I don't see that if we get what we pay for and it is supported in a reasonable way, what more can be expected.

2008Wildcat wrote:

One thing that most people forget, is that the frames made by Lippert are built to whatever specs the trailer mfg specs for them.
So, to claim all Lippert components are bad is like saying all GM products are bad.

That is true. However, a trailer mfg. can have the best specs but if the frame isn't built correctly, i.e., poor welds, that should reflect on the frame builder. And there has been discussions and photos here and elsewhere about Lipperts' poor welds.

TXiceman wrote:
These "top executives" from Keystone and Thor are the same ones that set the management style to crank then out cheap and ignore the customers. I would be really surprised if they did anything different at the new company.

Ken

I think the difference may be that these former "top executives" from other large publicly traded company(s) are now owners of a private enterprise. There is a fundamental difference in whom they are obliged to please and how the business is run.

These "top executives" from Keystone and Thor are the same ones that set the management style to crank then out cheap and ignore the customers. I would be really surprised if they did anything different at the new company.

Ken

The warm fuzzy talk about the company is fine but they mostly talked about and showed what's on the surface. There was NOTHING about details of construction, materials or why their RVs are any better UNDERNEATH than the next guys. That's what I want to see! I think most of us know and have had RVs that the shiny skin hid some terrible defects and poor quality design, material and workmanship. A pessimist is an optimist with a lot of experience... and that's me! Actually, a film like this could be the smoke and mirrors to hide other things. Sure they talked to campers and I'm sure they heard about problems like crappy Chinese ST tires, cheesy roofs, brakes, suspension, frames, insulation, vapor barrier, graphics and on and on and on but they didn't say how they actually fixed any of those issues that really affect strength, durability, safety and trouble free, long life. NOT ONE THING! Why would you believe those guys any more than you would believe a siding salesman? I'm not cynical... I'm just being realistic. Isn't it disgusting when you see yourself turn into your father!!! Craig

jevanb wrote:
I dont know where they get their sub assy`s (lippert, dexter.ect..) but these things are what most people have trouble with and their quality is not very good and brings down the builder/ manufacturing company, aka. forest river, jayco ect...

One thing that most people forget, is that the frames made by Lippert are built to whatever specs the trailer mfg specs for them.

So, to claim all Lippert components are bad is like saying all GM products are bad.

Unfortunately, in the RV world, if an independent company is doing well with a product for RV's, it is only a matter of time before it is owned by LCI (Lippert) or one of the other big guys.