Forum Discussion
darsben
Apr 19, 2016Explorer II
Click here to read the Good Sam roadside brochure which is essentially the contract.
Read it thoroughly and understand what is covered. Print it out and carry it in vehicle to refer to.
If the plan covers what you need then you will have no problems and you will probably be happy.
It seems most rantings are about things which people thought are covered but are not.
I have had good service from GSRA but they have only done what they are supposed to.
If you are an impatient person you may also be unhappy because it may take the a while to get help to you. There are times where you are literally across the road from a place but another service miles away is dispatched. This is their prerogative and has to do with cost.
If you do have to call for help. Keep notes and names in case there is a problem. It will save time should something not go right but this is true of all phone customer service
Read it thoroughly and understand what is covered. Print it out and carry it in vehicle to refer to.
If the plan covers what you need then you will have no problems and you will probably be happy.
It seems most rantings are about things which people thought are covered but are not.
I have had good service from GSRA but they have only done what they are supposed to.
If you are an impatient person you may also be unhappy because it may take the a while to get help to you. There are times where you are literally across the road from a place but another service miles away is dispatched. This is their prerogative and has to do with cost.
If you do have to call for help. Keep notes and names in case there is a problem. It will save time should something not go right but this is true of all phone customer service
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