I have read some of the complaints on Good Sam Road Side Assistance on the page on road side assistance. I understand that only unhappy customers will post to the forum thus one should remember that the happy customers may outnumber the unhappy customers.After reading the complaints my worry is (1) the time delay in receiving help and (2) the incompetence (poor training) of the person who answers the phone.I normally do not carry roadside assistance insurance. At $200 per year and only using it -- say once in 5 years, I can pay a $1,000 tow bill. If I brake down, why not call 911 and let the highway police call the quick response tow servic. This way I will not sit on the highway for hours waiting for a tow truck.A number of the posting suggest Coach-Net as a replacement to Good Sam. Are any of you unhappy with service you received form Coach-Net???

Coach-Net was great the only time I needed them. I ran the Sahara out of fuel on I-10 in FL. They had a truck service with a fuel tank to me in 45 minutes and on my way. There was a little confusion about where I was on the road, but once I spoke to the person in the truck, it was all cleared up.

Only used them once but I couldn't be more happy.

Call 911 for a flat tire? Good idea. ;)

gbopp wrote:Call 911 for a flat tire? Good idea. ;)People get killed "parked" on the side of the interstate. That is why we have the Move Over laws.Yes, I will want a police car with its flashing lights behind me while I change the tire on my TT

Check with your current auto ins. Ours (safeco) has a better roadside then ether one mentioned above.

Coach-Net Road Side Assistance -- Are you unhappy?

jplante4
Explorer II
Feb 02, 2017
Coach-Net was great the only time I needed them. I ran the Sahara out of fuel on I-10 in FL. They had a truck service with a fuel tank to me in 45 minutes and on my way. There was a little confusion about where I was on the road, but once I spoke to the person in the truck, it was all cleared up.
K_Charles
Explorer
Feb 02, 2017
Only used them once but I couldn't be more happy.
gbopp
Explorer
Feb 02, 2017
Call 911 for a flat tire? Good idea. ;)
TenOC
Nomad
Feb 02, 2017
gbopp wrote:
Call 911 for a flat tire? Good idea. ;)

People get killed "parked" on the side of the interstate. That is why we have the Move Over laws.

Yes, I will want a police car with its flashing lights behind me while I change the tire on my TT
starcraft69
Explorer
Feb 02, 2017
Check with your current auto ins. Ours (safeco) has a better roadside then ether one mentioned above.
dons2346
Explorer
Feb 02, 2017
Been towed once by CoachNet. Guy came dressed in a white shirt and at the end of the tow, his shirt was still white and no grease spots.

I don't see CN at $200/yr. My last renewal was something like 370 for 5 years
gbopp
Explorer
Feb 02, 2017
TenOC wrote:
gbopp wrote:
Call 911 for a flat tire? Good idea. ;)

People get killed "parked" on the side of the interstate. That is why we have the Move Over laws.

Yes, I will want a police car with its flashing lights behind me while I change the tire on my TT

Then no one should waste their money on AAA, Coach-Net, Good Sam, Etc.?
Just call 911 for a dead battery? :)
Walaby
Explorer II
Feb 02, 2017
Only time I used Coach-Net, I was extremely happy. I just renewed for a year.

Mike
darsben1
Explorer
Feb 02, 2017
Try the Coach-net forum where people can voice their displeasure about roadside service and ask there.
MarkTwain
Explorer
Feb 02, 2017
911 call
So a 911 call will provide towing service, change your tire,????