Roadside Assistance
I need some help on deciding which roadside assistance I should go with? CAA /AAA Good Sam or Coachnet Please let me know who you have and if you have had any problems with any of these companies. ...
Forum Discussion
IMO Coach-Net doesn't have the same audience here as Good Sam does (i.e. management), so people would be more prone to complain hoping for compensation for their ill fates.
I had Good Sam for 7 years and am currently with Coach-Net for the last three years and will tell you Coach-Net contractors provided the worst service. I switched only because of price and believed I would receive a "better" product.
With Good Sam my truck broke down approx. 6 miles from Payson, AZ (~16 miles from a Ford dealer) yet they sent a tech from Gilbert, AZ (more than 80 Miles away) to solve my issue. Because of traffic and an accident, it took more than 3 hours to reach us. Tech got us and trailer to the dealer and we were happy.
A few years later we were at Lake Pleasant north of Phoenix, AZ when my truck's FICM decided to quit working. We called Coach-Net and informed them we had a truck that was down along with trailer that needed to be towed. Tow truck eventually arrives and hauls away the truck.
Second truck shows up to get trailer and the driver notices two people to greet him. Problem....truck can carry 1 passenger. Have to leave wife at park entrance (in safe hands).
Long story short, MIL makes 141 mile round trip to pick up wife, then me at RV storage, takes us home, then back to her house.
Think I can complain to Marcus about Coach-Net? :h
I had Good Sam for 7 years and am currently with Coach-Net for the last three years and will tell you Coach-Net contractors provided the worst service. I switched only because of price and believed I would receive a "better" product.
With Good Sam my truck broke down approx. 6 miles from Payson, AZ (~16 miles from a Ford dealer) yet they sent a tech from Gilbert, AZ (more than 80 Miles away) to solve my issue. Because of traffic and an accident, it took more than 3 hours to reach us. Tech got us and trailer to the dealer and we were happy.
A few years later we were at Lake Pleasant north of Phoenix, AZ when my truck's FICM decided to quit working. We called Coach-Net and informed them we had a truck that was down along with trailer that needed to be towed. Tow truck eventually arrives and hauls away the truck.
Second truck shows up to get trailer and the driver notices two people to greet him. Problem....truck can carry 1 passenger. Have to leave wife at park entrance (in safe hands).
Long story short, MIL makes 141 mile round trip to pick up wife, then me at RV storage, takes us home, then back to her house.
Think I can complain to Marcus about Coach-Net? :h
