Forum Discussion
Hammerboy
Jan 31, 2019Explorer
southernsky wrote:
The norm for Forest River products and support. Had three from top of the line to weekender same after the sale support. Never will own one again
Probably depends on the division. We own a 2017 (new in spring 2016) Forest River Wildcat and I cannot say anything bad as they have been very good to us. I had a delamination issue with our floor and walls (turned out to be a glue issue) and they replaced our fifth wheel with a new one. I never expected to see that as what I read online where cut and patch repairs as being the norm. They even added a second AC unit on our replacement at no cost to us plus the replacement included a outside fridge which our old one did not. I brought in for a second time when the colored striping on the awning started to come off (awning was fine, just losing the color) and a couple emails with pictures and I had that replaced as well.
With that being said we had a very good dealer that help get things done along with I told the dealer I would rather bring our unit to the factory for delamination repairs as I only live a couple hours away.
Just because one may have a bad experience doesn't mean everyone will. Just give it time and I'll bet even the Godly Grand Designs service will not be what it once was.
Dan
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