Forum Discussion
Paul_Clancy
Sep 22, 2014Explorer II
The op issue is a bad dealer he went to for repairs and there are many who refuse to work on rigs they don't sell OR give those rigs the lowest priority. Sad but true. When I asked about this prior to purchase of my PT crusader I found my dealer belonged to a network of dealers that promised "same as if you bought from us" service across country. Made me more comfortable. Also prime time was excellent with the response to warranty issues. I called them directly and made sure they would help the dealer expedite repairs. I spoke with a different local dealer who said he would not work on rigs bought elsewhere and explained "we make enough profit on a sale to make up for the low warranty payment we get from the manufacturer. Without that sale we barely cover cost with warranty work ". True or not I would not buy there OR pay for a repair there. I suggest if the OP has serious issues he either get it to the selling dealer or the factory or the yearly frog rally in gosh end where teams do free repairs.
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