what is this called and how do you trouble shoot?

Hi ! I just got a 2011 Cougar, still playing with things, anyway, I have a similar box. Finally figured it out, it's a "Cougar Multi- Function Remote", the remote control is located in a recess at the bottom of the control for the slides etc. Mine is held in place with Velcro, it controls the four slides, landing gear, awning, and some lights, has a built-in flashlight. You can operate slides while outside watching for obstructions. So far I like it. Dan