Sorry, but I think you got a realistic, honest response.
I bought our first fifth wheel out of state - much better price than local, and the local dealer didn't give us the time of day. Well, we had nothing but problems when it came to warranty work because the local guy didn't want to do it.
I did the opposite when I bought my last new boat. Paid a little more to go with the local dealer, and I get nothing short of OUTSTANDING service - always put at the front of the line.
To me, the bottom line is if you want the dealer to do warranty/service work, the selling dealer is at least as important as the brand of RV you buy. Get a bad dealer, and your experience can be terrible.