BarabooBob wrote:
While looking for a replacement for my last TT, I stopped at this national chain and got a great price on the unit that I wanted. When we were walking back to the sales office, the salesman informed me that the add ons included $1000 delivery, $200 for battery and box, $100 for a full LP tank or $250 for 2 full LP tanks, $300 for paperwork, I stopped listening and turned around and walked out the door.
I bought a similar model (also Forest River but different brand) I just about fell off my chair when the salesman informed me that the price on the information sheet sitting on the counter of the TT included everything except tax and license. I had my wife go back to the dealer to look at the TT, while talking to her, the salesman informed us that they would also add an electric tongue jack at no cost, we signed the paperwork on the spot.
When I fired up the furnace a couple of months later and discovered that it did not work, I contacted the dealer and he said bring it in. They fixed it the same day, let it run overnight, and I picked it up the next day. No hassle, no ****, no charge.
When I buy my next TT, guess who will get my business? The dealer could not buy the kind of advertising that he gets from me. Several friends have bought from him with the same type of service.
Please name the good dealer, as much as forums like to highlight the bad dealers and salesmen we should also bring up those who treat us well and drive a fair bargain.