breakdown

GSRoadsideAssistance wrote:
If the repairs on your truck are serious enough that they will take several days to complete, Good Sam Roadside Assistance will pay to have your fifth wheel or travel trailer taken to a safe location, such as the nearest campground while you wait.

Several days? What if the truck can't be repaired until the next day?

GSRoadsideAssistance wrote:
I m thurston, thank you for your post. The Good Sam Roadside Assistance program is offered to keep RVs and family vehicles protected in the case of roadside breakdowns. Regarding your question…yes!
Good Sam Roadside Assistance covers the cost to tow both vehicles, tow vehicle and fifth wheel or travel trailer, to the nearest capable professional service center. If the repairs on your truck are serious enough that they will take several days to complete, Good Sam Roadside Assistance will pay to have your fifth wheel or travel trailer taken to a safe location, such as the nearest campground while you wait.
If you have additional questions regarding the benefits of Good Sam Roadside Assistance membership, please call Member Services at 800.601.2850, or go to the Good Sam Roadside Assistance website: www.goodsamroadside.com. Thank you, Frank

Frank, your answer is misleading. He asked if you will tow to the nearest gm dealer. You said yes, but followed It up with nearest capable service center. If he didn't catch that, then he would assume that you said they would tow him to the nearest gm dealer. The correct answer would be as some others have stated, depends on which level of the plan you have. The only plan that will guarantee having you taken to a specific place (I.e. Gm dealer), would be the platinum+ plan. It allows you to be towed anywhere of your choosing up to 100 miles. The regular plan does what frank mentioned. Nearest capable service center. Could be a gm dealership, a Toyota dealership or bobs auto and cattle feed. Depends on what ERS determines as capable.

Please accept my apology, wbwood. You are correct; the explanation regarding service provider destination in the previous post does not stand on its own.
For Good Sam Standard and Platinum Roadside Assistance, the Member Benefit Brochure specifies the following: When you call for service, Good Sam Roadside Assistance pays 100% of the towing fees for the delivery of your vehicle to the nearest professional service center capable and willing to repair your vehicle.
For Platinum+, the following applies: When a Member, Associate, or Extended Family Member calls for service, Good Sam Platinum+ Roadside Assistance pays 100% of the towing fees for the delivery of the vehicle to the nearest professional service center capable and willing to repair the vehicle OR we’ll pay for the towing fees for the delivery of your vehicle to any other destination of choice within 100 miles of the disablement location.
If you have additional questions regarding the benefits of Good Sam Roadside Assistance membership, please call Member Services at 800.601.2850, or go to the Good Sam Roadside Assistance website: www.goodsamroadside.com. Thank you, Frank

GSRoadsideAssistance wrote:
I m thurston, thank you for your post. The Good Sam Roadside Assistance program is offered to keep RVs and family vehicles protected in the case of roadside breakdowns. Regarding your question…yes!
Good Sam Roadside Assistance covers the cost to tow both vehicles, tow vehicle and fifth wheel or travel trailer, to the nearest capable professional service center. If the repairs on your truck are serious enough that they will take several days to complete, Good Sam Roadside Assistance will pay to have your fifth wheel or travel trailer taken to a safe location, such as the nearest campground while you wait.
If you have additional questions regarding the benefits of Good Sam Roadside Assistance membership, please call Member Services at 800.601.2850, or go to the Good Sam Roadside Assistance website: www.goodsamroadside.com. Thank you, Frank

Frank,

You say "Good Sam Roadside Assistance covers the cost to tow both vehicles, tow vehicle and fifth wheel or travel trailer, to the nearest capable professional service center. If the repairs on your truck are serious enough that they will take several days to complete, Good Sam Roadside Assistance will pay to have your fifth wheel or travel trailer taken to a safe location, such as the nearest campground while you wait."

I think that means you will tow both my fifth wheel and truck to the nearest service center and if repairs will take several days, then you will tow my fifth wheel to a campground.

My question is, what happens to my fifth wheel if my truck can't be repaired until the next day? How long do I have to wait before you tow trailer to a campground?

I M thurston, thank again for your post. We are eager to address and respond to all your questions regarding Good Sam Roadside Assistance. The best forums to accomplish this are either through a direct conversation with a Good Sam Member Services Agent, or through an e-mail chat on the Good Sam Roadside Assistance website. Please call Member Services at 800.601.2850, or go to the Good Sam Roadside Assistance website: www.goodsamroadside.com. Thank you, Frank

It was a pretty simple question and I'm sure there are others interested in the answer. Why not just answer it?

RRBob wrote:
It was a pretty simple question and I'm sure there are others interested in the answer. Why not just answer it?

Don't wanna get caught giving written misinformation again. Lol

GSRoadsideAssistance wrote:
I M thurston, thank again for your post. We are eager to address and respond to all your questions regarding Good Sam Roadside Assistance. The best forums to accomplish this are either through a direct conversation with a Good Sam Member Services Agent, or through an e-mail chat on the Good Sam Roadside Assistance website. Please call Member Services at 800.601.2850, or go to the Good Sam Roadside Assistance website: www.goodsamroadside.com. Thank you, Frank

Frank,
With all due respect, I disagree. I think the best forum to accomplish the answer to his questions is right here! I, for one, am very interested in the answer to his latest question and am sure many other of our members are also. I also don't think I should have to make a phone call to find out the answer since the question was asked here. After all, the name of this forum is "Good Sam Roadside Assistance".
Barney

And we ALL would like to see what this answer would be, now that the question was asked, specifically. A phone call will only satisfy the caller.
If your going to respond then how about a full answer?

If the repairs on your truck are serious enough that they will take several days to complete, Good Sam Roadside Assistance will pay to have your fifth wheel or travel trailer taken to a safe location, such as the nearest campground while you wait.



Several days? What if the truck can't be repaired until the next day?

Broke down 40 miles west of Phoenix. Called GS Emergency Roadside Assistance. Tow truck arrived in 40 min. I was towing a 32' TT with my 3500 Dodge Diesel. Tow driver unhooked the trailer, winched the truck up on the flat bed, reconnected the TT to the tow truck. Tow truck drove to the Dodge Dealer, unhooked the TT, unloaded the truck at the dealer. Then hooked my trailer up again and drove the TT to our RV Resort 20 miles away and completely set it up in our yearly reserved site. The Dodge dealer arranged for a car rental. Dealer called me the next morning, the fuel pump was bad which would take 2 days to replace. 2 days later dealer called and I picked up the truck.
All of this service took one phone call from my cell phone:):):) All of this service for $120 per year!!!!!
On another ERS incident, the rear spring on the TT broke, pushing the trailer tires together. Called GS, the tow truck arrived 30 min. later. Unhooked the TT and winched the trailer up onto a flat bed trailer. Drove the trailer 35 miles to a truck repair facility that could work on the springs. Just out of curiosity, I asked the tow operator how much this tow would have cost without my Good Sam ERS, "$1200". This service was at no cost to me. The repair shop ordered and replaced broken spring in 3 days.:):):):)
2 years later I had the same experience with a broken rear spring:( Same service, winched the trailer onto a flat bed trailer and drove it 40 miles to a truck repair shop. I told them to replace the whole suspension system on both sides of the trailer. 1 day later I was back on the road. :) No cost for tow service to me:):) All this service with just a cell phone to Good Sam:)