Camping World..Do they Value Customers?
We travel all around the country in our 2013 Thor Ace from Camping World. We bought the extended warranty with the assurance that if we had any problems when traveling we could go to any Camping World and they would repair it with no hassle. What a lie? Each time we have a needed repair whether small or large we are always told we can not be fit in. Even if we call ahead to a Camping World that we will be in two weeks later,still no appointments. What good is it to have a warranty that is not honored at the time that you need it? We can't wait until we get home months later to get emergency repairs done. We have even been told by the Camping World of Dallas that they don't do warranty work when it is clearly stated on their website that they do. What ever happened to valuing you customers? We were considering an upgrade from another Camping World but this lack of customer service will make us go elsewhere.
