Camping World sold extended warranty - no contact numbers
Hi Marcus,
We purchased a used RV from Camping World of Macon (Byron) on 5/15/14. There seems to be a disconnect when trying to get service on an extended warranty, etc. We broke down while traveling last week and had trouble reaching Roadside Assistance (told to call 5 different numbers). Now when trying to get help with a claim on our extended warranty it took several hours to find who to call. CW was not any help since the finance person was not in today. (SAD that she is the only one that knows). Took Joe 3 hrs to find the number himself, but by that time I had already found it.
It seems that the group that once serviced some of your warranties has changed. They told me they often get calls and that their part only covers tires. I was sent to another group (5x) Each part said we don't service Good Sams sold by Camping World.
Finally, I found the correct number and Jason was very helpful at United Service Protection.
Please check into making sure everyone knows how to contact these guys on each level when leaving a dealership. I am very disappointed with the service at CW because they didn't know how to help with Finance being off today.
We purchased a used RV from Camping World of Macon (Byron) on 5/15/14. There seems to be a disconnect when trying to get service on an extended warranty, etc. We broke down while traveling last week and had trouble reaching Roadside Assistance (told to call 5 different numbers). Now when trying to get help with a claim on our extended warranty it took several hours to find who to call. CW was not any help since the finance person was not in today. (SAD that she is the only one that knows). Took Joe 3 hrs to find the number himself, but by that time I had already found it.
It seems that the group that once serviced some of your warranties has changed. They told me they often get calls and that their part only covers tires. I was sent to another group (5x) Each part said we don't service Good Sams sold by Camping World.
Finally, I found the correct number and Jason was very helpful at United Service Protection.
Please check into making sure everyone knows how to contact these guys on each level when leaving a dealership. I am very disappointed with the service at CW because they didn't know how to help with Finance being off today.
