Forum Discussion

jkwilson's avatar
jkwilson
Explorer III
Apr 26, 2018

Can’t use member features on GS site and no response from CS

For several weeks the site hasn’t worked for me. Attempting to use the trip planner or see the club perks results in my being asked to log-in. When I do, the site either goes right back to the log-in ...
Good Sam Club
Good_Sam_Care_T's avatar
Good_Sam_Care_T
Explorer II
Apr 26, 2018
jkwilson,

Thank you for contacting Good Sam. I am sorry to hear about the issues you have been having with the Good Sam Trip Planner. Please clear your internet cookies and try to log in again. If you continue to have issues with the website, please send us a private message with your contact information and the browser you are using.

Thanks,
Stacy
Good Sam Care Team

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