Forum Discussion
paulsang
Jul 24, 2013Explorer
janedoe4955 wrote:
My message below was sent twice in the past 2 weeks via private message to "Good Sam Care Team". Since I haven't had any response and have read the forum posts on this topic, I thought this might be the venue to get some response from "Marcus' Rapid Response Team".
Hi there,
I had some problems getting reimbursed when I submitted the $25 free night camping reimbursement certificates that were given me when I renewed my GS membership for 3 years. When I called on 6/5, Rich made a nice gesture to make up for the problems by sending a Camping World Merchandise Certificate. When he told me the expiration date (9/30/13) I said I was a volunteer at a State Park in eastern Idaho, can't leave until Oct. 7, and won't be anywhere near a CW until I return to Arizona toward the end of October. I respectfully requested that he extend the expiration for just a few weeks so I can use it. He couldn't, and said just give it away for good will to someone. Giving it to someone else doesn't really make make up for MY inconvenience, does it. Also, the certificate has a typed "issue date" of 3/19/13 which is 3 months before I actually talked to him, so I'm not sure what that's about.
I appreciate the attempt to do something nice, and don't want to be picky, but is there any way you could extend this expiration for just 6 weeks or so?...11/15 or 11/30?
Please let me know if you need more details or numbers from the certificate, etc. or if you need a scanned copy emailed.
I thank you very much for your time.
Jill (sent w/last name and GS #)
Good luck.
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