I received my notice/bill to renew my Roadside Assistance the amount was $99.95. I sent the form back in with the information to bill my credit card. Today I checked my statement and found I was billed $139.95 not $99.95. I called the roadside assistance office and the gentleman I talked to could not explain WHY I was charged more than the bill and for some reason he could not refund the overcharge of #39.95 but could only refund $32.70 and give me an additional month on my roadside assistance plan.So if you pay thru the mail with a credit card make sure you check your statements for over charging.W. Hastings

Doing business on paper is fun, isn't it?

Uh no, he needs to give back every penny or it's theft.

Why does all this stuff keep happening with Camping World?

ScottG wrote:Uh no, he needs to give back every penny or it's theft.who is stealing from who? (Or is that whom? )bumpy

They should have immediately straightened it out and refunded the excess charges. Errors happen but at least make the OP whole agian.

Check your Credit Card Statements. | Good Sam Community

15 Replies

carl2591
Explorer III
Oct 26, 2014
too bad you have to jam a stick in their eye to get any action.

glad it worked out in the end.. best thing about credit card is the ability to dispute the charge and make them prove the action.
Good_Sam_Care_T
Explorer II
Oct 03, 2014
wohtex,

No problem at all I'm happy we could be of assistance in this situation. Have a great weekend and travel safe always. If you ever need any help please let me know.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com
wohtex
Explorer
Oct 03, 2014
I would like to take this opportunity to thank Mark F of the Rapid Response team for getting my full refund of the overcharge that was made to my credit card when I renewed my Road Side Assistance plan.

W. Hastings.
Luke_Porter
Explorer
Sep 30, 2014
Bird Freak wrote:
I wonder how many times they get away with this? That would add up real fast.

Yeah---a lot faster than their tow trucks.
Bird_Freak
Explorer II
Sep 29, 2014
I wonder how many times they get away with this? That would add up real fast.
Naio
Explorer II
Sep 29, 2014
You might consider filing a disputed charge with your credit card company.
Good_Sam_Care_T
Explorer II
Sep 29, 2014
wohtex,

I would like to apologize for the delay in contact. I will work on this right now and get back with you today.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com
wohtex
Explorer
Sep 27, 2014
OK Folks here it is over 2 weeks later and no one has assisted me,9/20 I was contacted by the Rapid Response team and I sent a PM to Christina D on the rapid (?) response team and still no refund, last Wednesday (9/24/14) I sent another email to the response team and today 9/26/14 I sent a email to the Roadside Assistance people telling them on Monday I will contact my Credit Card Company and refute the entire $139.95 charge and as soon as that clears will contact Coach Net and enroll in their program.

I've had it with Good Sam's program, your experience with them may be different but this year they get no more money from me.

Bill
Good_Sam_Care_T
Explorer II
Sep 20, 2014
wohtex,

Thank you for contacting us. Please send a PM with your contact information so that we can look into this and further assist.

Christina D.
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com
ScottG
Nomad
Sep 20, 2014
Bumpyroad wrote:
ScottG wrote:
Uh no, he needs to give back every penny or it's theft.

who is stealing from who? (Or is that whom? )
bumpy

If they take more money from your CC account than was authorized by the card holder, and then refuse to return it all, that is theft. Or at least CC fraud.