tegu69
Apr 03, 2019Explorer
Claim reimbursement time frame
Two months ago, we were getting ready to meet up with our camping group and were accidentally locked out of our camper. Roadside assistance was very slow at answering apparently due to the weather and high volume of calls. I called our local rv service shop and they recommended a local locksmith that they used. They got us unlocked and we got underway.
Later that evening we were sitting around the campfire and one of our friends, who years ago had suggested that we join Good Sam, reminded me that lockouts were covered. A few days later we returned and I submitted a claim online, with a copy of the bill. I received a confirmation email that stated no further contact was needed, unless they required more information.
A few days ago, I went to the roadside assistance site, looking for someway to check the status of the claim. I sent message, but did not get any response. Seems to me that I would have heard something by now.
Later that evening we were sitting around the campfire and one of our friends, who years ago had suggested that we join Good Sam, reminded me that lockouts were covered. A few days later we returned and I submitted a claim online, with a copy of the bill. I received a confirmation email that stated no further contact was needed, unless they required more information.
A few days ago, I went to the roadside assistance site, looking for someway to check the status of the claim. I sent message, but did not get any response. Seems to me that I would have heard something by now.