Concern over customer service response
Beginning: I renewed my membership for 2 years and received a $25 merchandise certificate. I have been desperately trying to buy part 50378 at my local store in Spokane Valley. They have been nice en...
Forum Discussion
A really nice phone call, or speaking with one of the store managers would have saved you a lot of aggravation. Why didn't you have the store Manager order the item for you in the first place? IME, CW has always been really good about honoring their coupons on an out of stock item. After your " demand ", I would have said " sorry " too.
Thats the problem today... No one wants to pick up the phone and talk to anybody. Apparently non personalized email and texting is SO much easier.
Thats the problem today... No one wants to pick up the phone and talk to anybody. Apparently non personalized email and texting is SO much easier.
