Forum Discussion

RVER's avatar
RVER
Explorer
Jan 13, 2017

DECEIPT AND FRAUD

I went into Camping World in Berkely MA to buy one or two things. As it always happens we bought about $200 worth before we got through. I asked to renew my Good Sam membership so I could get the good discounts at Camping World. So far so good. NOW I was asked to use the charge card machine to answer "a survey" which I did agree to, it asked personal questions but that was ok since I thought it was for my Good Sam Card. The clerks were very VERY helpful, no complaint there BUT what occurred and I did not know until I got home is this: THAT "SURVEY" was an application for a VISA card from CampingWorld Comenity Card which I do not want nor did I get asked if I wanted it. ALSO I saw while in the store that I was being charged for 2 years for Good Sam not 1 year but the clerk said there was a special and instead of $50 it would be $25 so I thought OK. NOW at home and find out they applied for a VISA card for me I called Comenity Card Customer Service and CANCELLED the card that I NEVER APPLIED FOR knowingly!! BUT they tell me the whole transaction of Charges are on the NEW CARD not the card I swiped at the store. SO NOW I HAVE A BILL FROM A CARD I NEVER KNEW I APPLIED FOR OR USED. I charge on a specific card of mine that gives me rebates of $$$ for all purchases. I DO NOT ANY VISA CARD AND DO NOT WANT THE CHARGES ON THAT CARD. I WAS FRAUDULENTLY SIGNED UP FOR THE VISA CARD AND THEN THEY CHARGED MY PURCHASES ON THE NEW CARD. I AM NOT A HAPPY CAMPER. NOW HAVE TO TRAVEL ABOUT 50 MILES TO THAT STORE TOMORROW TO RETURN ALL MERCHANDISE TO HAVE IT THEN CHARGED TO THE CORRECT CARD I HAVE. THIS SHOULD NEVER HAPPEN, BEWARE WHEN GOING TO CAMPINGWORLD, THEY WANT TO SIGN YOU UP FOR VISA CARD AND NOT TELL YOU AND THEN CHARGE YOUR PURCHASES TO SAID CARD WITHOUT YOUR PERMISSION!!!!
Good Sam Club
  • Cordelia's avatar
    Cordelia
    Explorer
    Jan 13, 2017
    Sure these folks in the store did not work for Wells Fargo last week?
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Jan 13, 2017
    Good Evening RVER,
    I want to escalate this to our executive team as soon as possible. Can you please send us a private message with your contact information and we can get this to our leadership team to start an investigation and follow up with you.

    Thank you...Rudy
  • Bird_Freak's avatar
    Bird_Freak
    Explorer II
    Jan 14, 2017
    So your going to drive back and return what you bought then buy it from them again on another card? Yea, that will show them!
  • toedtoes's avatar
    toedtoes
    Explorer III
    Jan 14, 2017
    Did they ask for your SSN? Any survey that asks for that information should NOT be completed under any circumstances.

    Also, did they have you sign electronically for the "survey"? That's another red flag that something is not kosher. A survey won't have you sign anything.

    You need to make sure that the credit check is removed from your report.
  • AllegroD's avatar
    AllegroD
    Nomad
    Jan 14, 2017
    toedtoes wrote:
    Did they ask for your SSN? Any survey that asks for that information should NOT be completed under any circumstances.

    Also, did they have you sign electronically for the "survey"? That's another red flag that something is not kosher. A survey won't have you sign anything.

    You need to make sure that the credit check is removed from your report.


    ^^^^^ That! There is something missing in this.

    IF a store told me I was taking a survey and it turned out to be a CC application, IF I swiped one card and they charged another, IF I thought the company had committed fraud, I would return the items immediately and NOT re-purchase from them. I would turn them into the BBB, local news investigative reporter and state AG. Con artists are very nice to you.
  • RVER's avatar
    RVER
    Explorer
    Jan 14, 2017
    NOTHING MISSING here. I went in to buy some things and did want to renew my Good Sam Club membership. IT may have been a big mistake on the part of the young man at the register, not sure, DO NOT WANT TO ESCALATE until I talk with them tomorrow. I do want the merchandise so YES I want them to credit it all back and then charge it to the card I WANT IT CHARGED TO not the VISA they signed me up for. There was some confusion at the register so I want to give them a chance. I was really pissed off when I wrote the note on the forum but am a fair person and will give them an opportunity. I do not want anyone in trouble IF it was actually what they were told to do, the fish rots from the head down and possibly the kid made a mistake and signed me up for the VISA by mistake.
  • bdpreece's avatar
    bdpreece
    Explorer II
    Jan 14, 2017
    Why not wait for the bill and just transfer the balance to the card you want to use then cancel the new card.
  • RVER's avatar
    RVER
    Explorer
    Jan 14, 2017
    I CALLED COMENITY AND CANCELLED THE CARD but they said the whole transaction was charged to that VISA card and I do not want that card on my credit report so want all charges off and no bill so will go back tomorrow, 50 or so miles, to talk to them and get it all charged to the CORRECT card. I am hoping it is all a mistake on the clerk's part and not something he was told to do. ALSO they signed me up for 2 YEARS of Good Sam which I noticed at the store, so said something and was told that there was a promotion and it will only be $25 and possibly they charge $50 but will get a $25 gift card or something but not sure. Will report back if this does not go well tomorrow. I wills step it up to BBB, Local News ( I do know someone) and State AG for sure but first give them a chance, mistakes are made and that is why there are erasers on pencils but this one really got me!!! NOW that card is on my Credit Report and god knows how to get it off even though it was cancelled the day it was opened.
  • toedtoes's avatar
    toedtoes
    Explorer III
    Jan 14, 2017
    They couldn't have opened the credit card without obtaining your SSN, so you had to have provided that to them. They would have also had to have had you sign a terms of service for the card. You don't provide your SSN for a Good Sam Club Card, so they wouldn't have had that on file. Did you provide it at the checkstand?

    As for the rates, it is $27 per year, but if you sign up for 2 years, it is $25 per year for a total of $50.

    If you did not provide your SSN and/or sign anything, you can simply write a letter to the Credit Report Agencies (make sure to send it to all three) and explain the circumstances and that you did not provide your SSN or sign any TOS, that you were not informed you were applying for a credit card, and that they ran your credit check and/or activated the credit card without your permission. That should get them (both the credit check and the card) removed from your report completely.

    If you did provide your SSN and/or sign a TOS at the checkstand, then it could be a bit more difficult. This is why you should ALWAYS read EVERYTHING before signing anything (even at a checkstand). There was a study done a while back and people signed away their children, etc., because they didn't read the TOS for website registrations - no matter how inconsequential it seems READ EVERYTHING BEFORE SIGNING.
  • JimInMich's avatar
    JimInMich
    Explorer
    Jan 14, 2017
    toedtoes wrote:

    As for the rates, it is $27 per year, but if you sign up for 2 years, it is $25 per year for a total of $50.



    No, they have/had a special going, $50 for 2 years, but you get a $25 CW gift cert. back. End cost ( assuming you use the cert. ) $25.

    I know, because I received the same.

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