I have the extended service plan and a claim was denied. I took my coach in due to the generator stalling under load. Diagnosis was the governor arm came off. Claim was denied because there was no "mechanical failure" The generator has a mechanical governor and the governor arm has failed to stayed attached... therefor a failure of a mechanical component.... no? Any recourse for denied claims???

If this is a used unit, read the warranty closely. Chances are the "mechanicals" covered are the drive train and not a genny.

99% of those plans are not in your favor., better to start your own plan and you,d have been covered. wish people would read those plans a couple times before sogning.

FLmedic41 wrote:I have the extended service plan and a claim was denied. I took my coach in due to the generator stalling under load. Diagnosis was the governor arm came off. Claim was denied because there was no "mechanical failure" The generator has a mechanical governor and the governor arm has failed to stayed attached... therefor a failure of a mechanical component.... no? Any recourse for denied claims???Read the contract, there is a part on arbitration - good luck.Personally, I have had good luck with my plan - bought used, 2010 Vista 32k - have had 2 powergear jacks, 1 slide motor and controller, and the entry step controller and motor. I qam almost even and have another 3 years left on the agreement.BUT, if I had did everything myself, found the parts and did the installations, I'd be way ahead.You have the option of cancelling and getting a prorated refund - I will be looking at that option when I return from the 7k mile adventure we are on till August.

I have to agree, most plans are worth the paper they are written on...maybe. Better to 'piggy bank' some funds every month for unforseen issues and use that savings for repairs.I call mine 'the slush fund'.

We just purchased this unit used. its a 99 HR Endeavor. Plan times out n Jan 19. Planning on keeping until then for worst case scenarios. I am pretty handy and feel I can make most repairs. We had an issue with the rear AC and a fantastic fan vent. They are replacing the rear AC unit with a new one and the fantastic vent under the plan so still worth it for this trip anyways.. Ty

Denied claim | Good Sam Community

Good_Sam_Care_T
Explorer
Jun 21, 2018
Hello,

I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Ella
Good Sam Care Team
Retired_andLove
Explorer
Jun 06, 2018
Extended warranty plans for car dealers and I'm sure as well as RV dealers is what I call DGR. That stands for Dealer Generated Revenue. Same goes for paint protection. Makes them mad when I call it Snake Oil.
DiskDoctr
Explorer
Jun 05, 2018
thestoloffs wrote:
DiskDoctr wrote:
FYI. Fantastic Fans have lifetime warranty ;)

Not anymore, since they were acquired by Atwood.

You're right. I snipped the warranty image, but uploading here is...not. 2 yrs P&L, 5 yrs some parts.

Wonder what they did with all the "warranty premium" they charged on the prices...

Thanks for the heads up.
thestoloffs
Explorer
Jun 04, 2018
DiskDoctr wrote:
FLmedic41 wrote:
We had an issue with the rear AC and a fantastic fan vent. They are replacing the rear AC unit with a new one and the fantastic vent under the plan so still worth it for this trip anyways..

Ty

FYI. Fantastic Fans have lifetime warranty ;)

Not anymore, since they were acquired by Atwood.
DiskDoctr
Explorer
Jun 02, 2018
FLmedic41 wrote:
We had an issue with the rear AC and a fantastic fan vent. They are replacing the rear AC unit with a new one and the fantastic vent under the plan so still worth it for this trip anyways..

Ty

FYI. Fantastic Fans have lifetime warranty ;)
FLmedic41
Explorer
Jun 01, 2018
Just an update. Received an email today from Good Sam Review Board asking me to fill out a form explaining the issues.
pismopete
Explorer
May 27, 2018
DownTheAvenue wrote:
FLmedic41 wrote:
Any recourse for denied claims???

Yes, there is absolutely a recourse for denied claims. Carefully read you service agreement which should fully explain it.

Look for the paragraph headed "you're screwed".
DownTheAvenue
Explorer
May 26, 2018
FLmedic41 wrote:
Any recourse for denied claims???

Yes, there is absolutely a recourse for denied claims. Carefully read you service agreement which should fully explain it.
Chris_Bryant
Explorer II
May 26, 2018
A lot comes down to the service provider. If they know how to describe the failure, it will often be paid. This is all done before the fact though.
Good_Sam_Care_T
Explorer
May 26, 2018
FLmedic41,

Thank you for contacting Good Sam. I am sorry to hear about your experience. Please send a private message with your phone number, Good Sam membership number, and policy number so we can assist.

Thanks,
Stacy
Good Sam Care Team

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