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rjsupersonic's avatar
rjsupersonic
Explorer
Jan 08, 2016

Extended Sevice Plan won't cover microwave oven??

I filed a GS extended warranty claim, one of the items was our Dometic Convection oven. Dometic and the RV service department agree it is not repairable. Good Sam advised me a new Dometic/Convection oven is 970.00. They would pay only $450.00?? My deductible is $250.00. I was told they would not replace it. I called GS ESP and asked if could just go to Lowes and get a new "other brand unit" which would be GE or Sharp etc. Exact same size and I would replace it myself( approx 500.00). They said no. I don't get it GS would have to pay less if I went that route only around 250.00??? It should not be this hard to replace a microwave? Any help or a review would be appreciated.

21 Replies

  • rjsupersonic,

    I apologize for the issues that you are having with your warranty. Could you please call 888-393-7450 and ask for Tom? I would like to get some more information and send it on to my leadership team for review.

    Thanks,
    Tom

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