for the GS folks
Just a question about a repair I had recently.
My frig quit cooling, and finally got a apt in a shop, they looked at it and it needed a new cooling unit, and ice maker, and whatever else.
GS paid the claim without delay, as far as I know. My question comes from the fact that the shop doing the work used a different cooling unit, not the frig manufacturer, will it still be covered under warranty if I continue my policy. It was all handled by the shop and GS, so I would assume it will be since I was never given the option to use manufacturer replacement. Actually was never told or asked anything. Got home and turned on the frig and it worked fine, so I didn't even open the outside cover. Did that yesterday, just cleaning up a bit, and it is an aftermarket brand. Looks fine, and if it works I have no issue at all. But don't want it to fail and find out its not covered.
Also, the shop is not one I would recommend. For many other reasons other than this. Horrible at communications, will not return a phone call, two items that I paid to fix are not working, and they left a heavy tape residue on the side of the RV and would not even return that phone call to recommend a product for taking it off.
If you need serv in the Nacodoches Tx area feel free to pm or email me, I will tell you who they are.
My frig quit cooling, and finally got a apt in a shop, they looked at it and it needed a new cooling unit, and ice maker, and whatever else.
GS paid the claim without delay, as far as I know. My question comes from the fact that the shop doing the work used a different cooling unit, not the frig manufacturer, will it still be covered under warranty if I continue my policy. It was all handled by the shop and GS, so I would assume it will be since I was never given the option to use manufacturer replacement. Actually was never told or asked anything. Got home and turned on the frig and it worked fine, so I didn't even open the outside cover. Did that yesterday, just cleaning up a bit, and it is an aftermarket brand. Looks fine, and if it works I have no issue at all. But don't want it to fail and find out its not covered.
Also, the shop is not one I would recommend. For many other reasons other than this. Horrible at communications, will not return a phone call, two items that I paid to fix are not working, and they left a heavy tape residue on the side of the RV and would not even return that phone call to recommend a product for taking it off.
If you need serv in the Nacodoches Tx area feel free to pm or email me, I will tell you who they are.
