Free Issues of Trailer Life

GoodSamFamily wrote:
4X4Dodger,
I’ve reached out to the Trailer Life team to get an answer on the Jan issue at Barnes & Noble. We sincerely apologize that you did not receive a response to your original question to Trailer Life directly.

Regarding the 4 free issues, they are on a set schedule (March, May, July & Sept.) and are on a go-forward basis. You joined the club in Nov. of 2014 so your 4 free issues will start with the March 2015 issue. You’ll then receive the 2015 May, July & Sept. issues. I see in the system that your preference is set as you noted—watch for the March issue to arrive in mid Feb. While the print copies are on a go-forward basis, you can always view the digital issues at GoodSamClub.com/highways.

AZRick,
You noted non receipt of MotorHome. I looked you up in the system & do not see that you’ve set your preference. I’ve set your preference for MotorHome by mail.

Rollnhome,
I see that your preference was set some time ago. We apologize for this issue, but can assure you that this will be resolved. I’ve sent you a PM to confirm that we have your address correct as that will be the 1st step in ruling out possible issues. We truly appreciate your patience!

Sincerely,
Good Sam Club Team

Thank You to the latest Good Sam Club Team person who answered our questions directly and took ACTION. This is what should have happened in the first response from the "Team"

I am sure that the others join me in saying we appreciate your efforts.

A suggestion: It might lessen some confusion if one was notified of the cycle the free mags are sent on instead of just leaving us hanging.

Thank You again