getting it straight

Question

My membership in the Good Sam organization has taken on my sons name for no good reason. HE does not belong to Good Sams, in any way, I have been here for 26 years with the same name and the past two years every thing is being titled to him with my membership number. I called the membership dept, informed them of the problem two months ago and they are still sending stuff to him. Camping world is now using his name in my steed for all there mailings now. He has had no dealings with Camping world/Good Sams as to do business with them.
So maybe a moderator can intercede and get to the Membership dept and straighten this out.
I don't know how this came about but it has.

moderator · Answer

Moved from ATC

good_sam_care_t · Answer

Hello Just Me,

Thank you for bringing this to our attention and my apologies for the trouble you have experienced. I was unable to locate your membership information in our system, but if you could please send us a private message with the name on the account, the name that should be on the account, membership number and the address (just to make sure everything is correct on your profile) we can look into this for you. Thank you.

Elizabeth
Marcus Rapid Response

just_me · Answer

Good Sam Care Team wrote:Hello Just Me,       Thank you for bringing this to our attention and my apologies for the trouble you have experienced.  I was unable to locate your membership information in our system, but if you could please send us a private message with the name on the account, the name that should be on the account, membership number and the address (just to make sure everything is correct on your profile) we can look into this for you.  Thank you. ElizabethMarcus Rapid ResponseElizabeth you have a PM.

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getting it straight

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