Forum Discussion
Devocamper
Apr 20, 2013Explorer
UsualSuspect wrote:
Devocamper, it is not GS, but Essex. I tried to refi via Costco, who uses Essex, same experience, get approved, told it is good for 30 days, no one returns your emails after the approvals, answers the phone, or returns calls. Not sure how Essex stays open.
UsualSuspect--did you wait it out with costco and Essex or use someone else? We called again yesterday and my wife did get to speak to someone but the information was still not very clear, they gave us a payoff on the current loan which we already knew, your right I am not sure how they stay open with this poor service, they said the delay is because they have a lot of people taking advantage of the low rates? Not sure if I should wait them out or continue looking elsewhere? Hope your refinance worked out. I bet this thread gets closed pretty soon like the last one on this topic !!
Mike
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