Forum Discussion

jdog's avatar
jdog
Explorer
Jun 28, 2013

Good Sam Goofs

The administrator of this site is kept very busy fixing the mistakes of the Good Sam people. Why?
  • Good Sam Care Team wrote:
    ...I work for Good Sam/Camping World, and part of my job is to monitor the 'Dear Marcus' forums and help our membership and customers when they post issues on these forums. It is just another avenue of Customer Service.

    Wes Robinson
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com


    Many of us appreciate the job you and others on here are doing. My opinion of the Good Sam 'corporate' entity has improved greatly the last few years with Marcus in charge.

    The Good Sam 'club' has always been great, 'corporate' needed some improving.

    Thank you.
  • jdog wrote:
    The administrator of this site is kept very busy fixing the mistakes of the Good Sam people. Why?


    Because I work for Good Sam/Camping World, and part of my job is to monitor the 'Dear Marcus' forums and help our membership and customers when they post issues on these forums. It is just another avenue of Customer Service.

    Wes Robinson
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com
  • jdog wrote:
    The administrator of this site is kept very busy fixing the mistakes of the Good Sam people. Why?


    Maybe because the person you refer to IS the 'good sam people'.:S
  • jdog wrote:
    The administrator of this site is kept very busy fixing the mistakes of the Good Sam people. Why?


    Because the mistakes need correcting!

    What are you asking?
  • Because that is what they are paid to do?

    I'm not sure I understand the point of your question. And who are the Good Sam people? To what mistakes are you referring? Referring to the admin of this site makes me think you are talking web site problems but the "Good Sam People" handle roadside service contracts and camping discounts. I'm so confused...
  • Because they are attempting to put out a better product?

    People are human and unlike their high-tech hardware/software, they do, on occasion, make mistakes.

    I even remember, back around 1970, even I made a mistake. But I am sure that was the last one I made.:R

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