Good Sam insurance

You said good Sam insurance, but there really isn't such a thing. They broker insurance. Who is the carrier? GMAC?

lanerd wrote:
A salesman is a salesman... they will tell you everything you want to hear in order to make the sale! You have to read the documents, including all fine print. If you don't you have no one to blame but yourself.

X2. You need to take some responsibility for a document you signed.

lanerd wrote:
However, that said.... I'm sure that one of Marcus' team will jump in here and help you out. It's just a shame that a person has to do this to get any satisfaction from them. They (GS) ought to take care of the problem in the beginning.

They're no different from other companies in this respect. Front line employees are there to do things by the book, not make exceptions whenever they feel like it. As you move up the food chain, you can find people who are authorized to make exceptions/authorize payments in the interest of goodwill.

I was dealing with a temp agency once and the recruiter sent me on an interview that was totally incompatible with what I was looking for. It was a long drive so I requested mileage reimbursement from the recruiter for a wasted trip. Neither she nor her supervisor could authorize it. I emailed the CEO of the company and he directed a regional VP to help me. That VP wrote a check the day we talked on the phone.

A salesman is a salesman... they will tell you everything you want to hear in order to make the sale! You have to read the documents, including all fine print. If you don't you have no one to blame but yourself.

However, that said.... I'm sure that one of Marcus' team will jump in here and help you out. It's just a shame that a person has to do this to get any satisfaction from them. They (GS) ought to take care of the problem in the beginning.

good luck

Ron