Forum Discussion

Mountaineer42's avatar
Mountaineer42
Explorer
Oct 01, 2014

Good Sam Roadside Assistance App

What's with the piece of******GS is promoting as a mobile app for your phone? I recently renewed my membership and received my cards etc in the mail, along with a promotional sheet describing the wonderful new GS Roadside Assistance mobile app. I thought it looked like a good idea so I downloaded it to my Android phone and tried to register my membership on it. What an exercise in futility that was! The app requires you to register in order to use it, but won't accept a Cdn postal code. It won't accept a US Zip code either.
I checked the reviews on this and found numerous complaints.
Why promote something that doesn't even work? GS should be ashamed.
Roadside Assistance

8 Replies

  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Oct 06, 2014
    To All,

    This post tread will be closed at this time, it has gotten off track from the original post.

    Mark F
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com
  • TinyoneRV's avatar
    TinyoneRV
    Explorer
    Oct 06, 2014
    Mountaineer42 wrote:
    TinyoneRV wrote:
    Once again one person has difficulty with something and immediately assumes the problem lies anywhere but with themselves. A far better post would have been, "I'm having difficulty with the Roadside Assistance app. Can anyone help me resolve the problem?". If you have the only complaint about something its a good bet you are the only one having problem.


    If you don't know what you are talking about it, it is always better to stay quiet and be thought a fool than to open your mouth and prove it.:R

    Check the reviews on the Play Store. Good Sam Roadside Assistance app

    Incidentally I provided my contact info to GS Care Team as requested in the 2nd post above and have not received any response back from GS.


    Been a long time since I've been subtly called a fool. I don't know what platform you are using but I can state for certainty the app works on the Android system.

    I still believe asking for a solution is far better than jumping on the forum and bashing the application. Regarding your concerns about a non-response; its only been three working days since your original post. Regardless, I hope you get your problem resolved.
  • Mountaineer42's avatar
    Mountaineer42
    Explorer
    Oct 05, 2014
    TinyoneRV wrote:
    Once again one person has difficulty with something and immediately assumes the problem lies anywhere but with themselves. A far better post would have been, "I'm having difficulty with the Roadside Assistance app. Can anyone help me resolve the problem?". If you have the only complaint about something its a good bet you are the only one having problem.


    If you don't know what you are talking about it, it is always better to stay quiet and be thought a fool than to open your mouth and prove it.:R

    Check the reviews on the Play Store. Good Sam Roadside Assistance app

    Incidentally I provided my contact info to GS Care Team as requested in the 2nd post above and have not received any response back from GS.
  • TinyoneRV's avatar
    TinyoneRV
    Explorer
    Oct 02, 2014
    Once again one person has difficulty with something and immediately assumes the problem lies anywhere but with themselves. A far better post would have been, "I'm having difficulty with the Roadside Assistance app. Can anyone help me resolve the problem?". If you have the only complaint about something its a good bet you are the only one having problem.
  • darsben's avatar
    darsben
    Explorer II
    Oct 01, 2014
    My wife used it last week to summon help when she had a blowout
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Oct 01, 2014
    Mountaineer42,

    I would be happy to help with the problems you are experiencing. Please send me a PM with a good contact number and we can walk through the process on the app.

    Thank you,

    Mark F
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com

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