Good Sam Roadside Service is Useless
Finally needed to use the roadside service this morning and it turned out to be a futile exercise. It started out good but quickly turned into the same poor service that I have now grown to expect fr...
Forum Discussion
Funny how people jump to the anti-GSRA side when you only have part of a story.
1) Guy calls an confirms the issue and then calls back because GSRA won't give $100 for a 90 mile trip. First of all, I would assume that the guy is contracted for tow up front and GSRA does not do repairs. Repairs are on you. Was the $100 in addition to the contracted rate or was he referring to that the entire cost for him is $100? Why didn't he know this before calling you when he received the assignment? Was he trying to make more money off of GSRA? $100 for a 90 mile round trip drive is over a buck a mile.
2)You went and bought tools, but had someone else fix it at your own expense. So this was a repair? GSRA doesn't do repairs. They will dispatch someone to do them, but you have to pay for it. And why would you buy tools if you were paying someone else to fix it? Seems like to me that the 2 hours might of been worth it.
Not enough information in this story to warrant a GSRA bashing in my opinion.
1) Guy calls an confirms the issue and then calls back because GSRA won't give $100 for a 90 mile trip. First of all, I would assume that the guy is contracted for tow up front and GSRA does not do repairs. Repairs are on you. Was the $100 in addition to the contracted rate or was he referring to that the entire cost for him is $100? Why didn't he know this before calling you when he received the assignment? Was he trying to make more money off of GSRA? $100 for a 90 mile round trip drive is over a buck a mile.
2)You went and bought tools, but had someone else fix it at your own expense. So this was a repair? GSRA doesn't do repairs. They will dispatch someone to do them, but you have to pay for it. And why would you buy tools if you were paying someone else to fix it? Seems like to me that the 2 hours might of been worth it.
Not enough information in this story to warrant a GSRA bashing in my opinion.
