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dfosgett's avatar
dfosgett
Explorer
Apr 07, 2014

Good Sam Roadside Service

I have owned my Discovery for 10 years and never had a road breakdown until 04/04/2014 when I lost power. I called GSRS at about 8:30 PM and the tow truck arrived within 90 minutes. Driver was very professional and very careful not to damage anything. My rig was dropped at repair facility by 10:50 PM. I was completely satisfied and had zero out of pocket expense. The service exceeded my expectations when GSRS called to advise me when the truck was dispatched and the driver called to ask questions about the MH so he brought the correct tow truck. Finally GSRS called to see if the driver had arrived and if I was satisfied. Kudos to GSRS and a gem of a tow truck driver.

5 Replies

  • Thank you for the post, dfosgett. We greatly appreciate you taking the time to share your Good Sam Roadside Assistance experience. We look forward, should the need arise, to assisting you in the future. Thanks again, Frank
  • It sure is nice to hear positive feedback. A big thank you for sharing your GSRS experience.
  • Your story mirrors the same experience I had with them last week. No worries.

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