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rwwhite29b's avatar
rwwhite29b
Explorer
Apr 28, 2018

Good Sam Tire & Wheel Protection Plan

I recently received a flyer advertising the Good Sam Tire & Wheel protection plan. The flyer advertised yearly rates or $ 69.95 for Class A motorhomes. My first issue is that this rate is only if the customer signs up for 5 years. My second issue is that the plan is not enforceable if the vehicle tires are deemed to not be in "good" condition as specified in the plans "terms and conditions" details. It is not spelled out who makes these decisions and the T&C details are not provided in the body of the flyer or on the web site.

This is not the type of service I have come to expect from the Good Sam organization or its affiliates.

R. W. White

5 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Most of these plans are very poor values for the consumer, and given Good Sam's record of poor customer service and even sometimes contempt for their customer, it is a sure bet the only value is to Good Sam who stands to profit while their customer stands to loose.
  • Your tires are guaranteed to be considered as "in good and servicable condition" right up until 30 seconds before you need the policy, then it's "subject to review".
  • You were wise to read the small print carefully. The "small print" is often not very pretty in these kinds of protection plans.

    Just guessing, but big deductible, lots of exclusions and very strict claim requirements.
  • rwwhite29b,

    Thank you for contacting Good Sam and providing your feedback regarding the Good Sam Tire & Wheel Protection Plan. For more in depth plan details, please contact one of our Good Sam agents at 1-866-540-5716.

    Thanks,
    Stacy
    Good Sam Care Team

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