Good Sams ERS=Ridiculous!!!!
Just finished a 10 day trip where we had a blow out on our travel trailer on the way to our destination. No worries, had a spare, changed it myself and was back on the road. On the way home we had ano...
Forum Discussion
I have learned that once you have a blowout, replace the blown tire ASAP to avoid being caught without a spare.
This is the second set of tires and are they not even two years old. My tire guy suggest we take a look at all 4 tires, and sure enough, the other 2 were suffering from case separation, which he is replacing without charge. as for the other 2 he only charged me his cost for the 2 and will refund me anything he gets back on the claim. The blown tires have been submitted for claim and we are waiting there response. I Also have the Customer service number so I plan on giving them a call tomorrow, just to give my 2 cents worth. The tires that blew were Tow Masters load range E. The Marathon was what I got at Walmart and was also what the lady stated that they ONLY install.
Now to get back to the issue at hand.
I had no problem with the 163.00 Labor charge for installation of a tire.
I know about hourly wages, gas, equipment costs, and of course convenience. I also expect that some of this should be covered in annual fees.
For example:
AAA would have come out towed my trailer (on a dolly) to a facility to have a tire installed, which is covered by there annual fees and guess what...no charge.
Yes I would pay for the tire and install that the shop charges, in this case $166.00., but not 563.00.
Now I'm not complaining about a 163.00 labor charge, that's about what I was guessing. It's the quoted "MINIMUM $400.00" charge. Not estimate, but Minimum charge of $400.00 that about spun my(and my wife's) head off it's shoulders,It could have been MORE!
I would have drove 100 miles for a tire than rather pay that. Why am I paying Fees for a service that does nothing for me. It definitely didn't save me from anything, except be my personal shopper (I like that one) which they suck at.
I could have called a tow myself for cheaper, WHAT DO I NEED YOU FOR!!!E.R.S.!!!
Now I get it if I was driving a Prevost with a tire/wheel combo weighing over 300lbs and had a blow out 1000 miles from a tire, I'd probably pay whatever, but then again, if I was driving a Prevost I would have a staff to change the tire for me. A moderator wants me to contact them regarding this, what they can say, I don't know. What's done is DONE. Well at least they like to talk, let see what they have to add......
This is the second set of tires and are they not even two years old. My tire guy suggest we take a look at all 4 tires, and sure enough, the other 2 were suffering from case separation, which he is replacing without charge. as for the other 2 he only charged me his cost for the 2 and will refund me anything he gets back on the claim. The blown tires have been submitted for claim and we are waiting there response. I Also have the Customer service number so I plan on giving them a call tomorrow, just to give my 2 cents worth. The tires that blew were Tow Masters load range E. The Marathon was what I got at Walmart and was also what the lady stated that they ONLY install.
Now to get back to the issue at hand.
I had no problem with the 163.00 Labor charge for installation of a tire.
I know about hourly wages, gas, equipment costs, and of course convenience. I also expect that some of this should be covered in annual fees.
For example:
AAA would have come out towed my trailer (on a dolly) to a facility to have a tire installed, which is covered by there annual fees and guess what...no charge.
Yes I would pay for the tire and install that the shop charges, in this case $166.00., but not 563.00.
Now I'm not complaining about a 163.00 labor charge, that's about what I was guessing. It's the quoted "MINIMUM $400.00" charge. Not estimate, but Minimum charge of $400.00 that about spun my(and my wife's) head off it's shoulders,It could have been MORE!
I would have drove 100 miles for a tire than rather pay that. Why am I paying Fees for a service that does nothing for me. It definitely didn't save me from anything, except be my personal shopper (I like that one) which they suck at.
I could have called a tow myself for cheaper, WHAT DO I NEED YOU FOR!!!E.R.S.!!!
Now I get it if I was driving a Prevost with a tire/wheel combo weighing over 300lbs and had a blow out 1000 miles from a tire, I'd probably pay whatever, but then again, if I was driving a Prevost I would have a staff to change the tire for me. A moderator wants me to contact them regarding this, what they can say, I don't know. What's done is DONE. Well at least they like to talk, let see what they have to add......
