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allbrandauto's avatar
allbrandauto
Explorer
Jun 27, 2019

good sams roadside assistancs app

anybody have trouble with good sams roadside assistance app. mine says unable to determine your roadside benefits can not find anybody at good sams to help
  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • I have had this problem for over a year. I try to use the app and it says there is no record of my membership. I have talked, texted, emailed, direct private messaged with forum administrators and the forum tech department and still have the same issue. Prior to renewing my membership two years ago the app worked. Every few weeks I check and the app still doesn't work.
  • After reading this, I checked my Good Sam app and it did not know who I was. Called them and found out that a couple of days after I renewed in early May, they recieved a call cancelling my membership! Needless to say, I did not do that. The upside is because I was rejoining instead of renewing, I got $35.00 discount. I signed up for 2 years at the cheap rate.
  • allbrandauto wrote:
    anybody have trouble with good sams roadside assistance app. mine says unable to determine your roadside benefits can not find anybody at good sams to help

    don’t depend on the app, any app, for assistance. make an actual phone call.

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