PGR_Skye
Dec 20, 2012Explorer
Good Sams To The Rescue!
Early on the evening of Dec.18 my husband smelled smoke in the motor home as we were traveling through southern Alabama. We pulled off as soon as possible and saw smoke billowing from the right front tire. After making sure it wasn't going to burst into flames we were able to pull into a lot that was offered to us by the campground we were in front of. We called Good Sams for help. The gentleman who took our call was very pleasant. We said we would rather someone come out the next day since it was nearly dark. He said someone would call us at 8 a.m. And probably someone out to fix the prolpblem around 9 a.m. Well, there was no call and no repairman the next morning. After a couple of hours, we called Good SAMs again. There had been a mistake made, but they got on the ball and had a mechanic out to us quite quickly. The mechanic verified the brake caliper had stuck. He had to find a part the part for our 2001 Beaver, but he did a very good job and we were pleased. And we were very, very pleased with our treatment by Good Sams. Mistakes can and do happen and we honestly feel that the original person. We spoke to just made a mistake. Thank you, Good Sams for getting us back on the road.