Great Customer Service
I just wanted to thank a customer service rep I just talked to on the phone. We all see the bad stuff and never hear about the good stuff. So thats why I am posting.
I have had GSRA for right at a year now. I had not used it and it was time for renewal, I did not realize it was auto renew and it hit last night. I called this morning to cancel and ask for a refund of my money. I talked to "ROMEL" and he was the most courtesyest(sp) person I have ever talked to on a customer service call for anything. This was just not Good Sam's but all others in the last year or two.
He was helpful, friendly and knowledgeable. First rate service.
Kudo's to him..
Thanks
randy
I have had GSRA for right at a year now. I had not used it and it was time for renewal, I did not realize it was auto renew and it hit last night. I called this morning to cancel and ask for a refund of my money. I talked to "ROMEL" and he was the most courtesyest(sp) person I have ever talked to on a customer service call for anything. This was just not Good Sam's but all others in the last year or two.
He was helpful, friendly and knowledgeable. First rate service.
Kudo's to him..
Thanks
randy
