RavensFan24 wrote:
I got a call from GSRA today to apologize for the incident and let me know that the rep I dealt with would be re-trained on how to deal with customers. I gave them some ideas on how to be more efficient, rather than to have one person call 50 diff't service providers one by one.
Also, it turns out my fuel issue was due to a bad catalytic converter that was failing and killed my gas mileage on the last tank. Not an excuse, but it explains why the gas dropped so quickly on the last tank of the trip.
Glad you were able to come to a resolve to some degree. Always good to hear.