HDT coverage?

MaxspeedGSX1300R wrote:
Im not going to gamble with a business that gives two different answers to the same question. I can't go on the road hoping that the person that answers the phone call for a tow is the one that thinks Im covered, and sends help. With my luck I would be sure to get the person that says I'm not covered and would wish me luck and not send help.
I do understand people with my setup are not real common. Sorry to say I just signed up with a different company that understands what I have and will cover me. I know good sam is great I am a former member, and I have friends that are very happy with good sam ERS. At this time because I need to be sure to be get help I went some place else. If in the future Good Sam could with out question cover my set up I would go with Good Sam.

So which company did you decide to go with? We are also having trouble finding a company that will provide ERS to a HDT that is tandem. I had contacted Good Sam and they never really said if they could tow an HDT, just that there roadside service does include tow service.

Im not going to gamble with a business that gives two different answers to the same question. I can't go on the road hoping that the person that answers the phone call for a tow is the one that thinks Im covered, and sends help. With my luck I would be sure to get the person that says I'm not covered and would wish me luck and not send help.
I do understand people with my setup are not real common. Sorry to say I just signed up with a different company that understands what I have and will cover me. I know good sam is great I am a former member, and I have friends that are very happy with good sam ERS. At this time because I need to be sure to be get help I went some place else. If in the future Good Sam could with out question cover my set up I would go with Good Sam.

I can verify that HDTs are covered. At least they covered our Volvo 770.

After a heavy rain our 770 sunk into the soft ground. I made sure the GSERS rep fully understood what type of truck was stuck. The towing company responded with a heavy wrecker used to tow tractor/trailer combos.

For grins I asked the driver what the bill would be if I was paying. Over $700 for roughly 15 minutes of labor.

Well last night my wife and I decided to call and sign up for the ERS. When I called I explained what I was looking to cover, an HDT with 38 foot fifth wheel. The man that I talked to was very kind and stated that he had to check and see if a semi tractor used only for RV would be covered. I was put on hold and then informed that because it would take a special big truck to tow my truck and it could not always be found when needed that my truck would not be covered.
This makes two contacts with two different answers. If I was sure to be covered and not turned away if I needed a tow I would sign up. Looks like if I would be covered a memo would have to be put out to call takers to let them know this type of vehicle is covered.
Or maybe a picture and weight of the vehicle to be covered should be submitted to you for approval then a note in the file under the members name could be placed showing the call taker the truck and 5th wheel is covered. Just a few ideas.
At this point I guess I will keep looking around for coverage from someone.

We cover the mentioned types of units.

The MBB states:“Vehicles specifically designed to tow Fifth-Wheel Trailers”.

Thank you and sorry for the delay!
Good Sam Roadside Assistance

Wow ya would hope that the roadside service would come much faster than the answer! Their question would be good to answer, there are many people that have HDTs to pull 5th wheels! I stopped by here to ask the same thing!