Forum Discussion

hlchristenson's avatar
hlchristenson
Explorer II
May 12, 2025

Help with cancelling ESP, Tire and Wheel and extra plans….

What do we do if the purchasing dealership will not return our calls so we can cancel? They already owed us a gift card and never sent it and won’t respond about that either.

7 Replies

  • Did you try boots on the ground inside the dealer’s showroom? Second choice may be a picket sign on the sidewalk out front?

  • Nothing you can do now. Just don’t be a sucker for that stuff the next time. 

    • StirCrazy's avatar
      StirCrazy
      Moderator

      I find the ESP plans are a personal choice, yes some are pressured into them, some choose them, doesn't mean your a sucker.  the only one I got that I regret getting was the paint protection as it didn't cover anything because I did the yearly upkeep myself instead of paying 250 a year for the dealership to do the inspections and the paint coating reapplication.  the tire esp paid for its self and I got everything back from the extended warranty except 300 bucks as I never had to use it.  so I figured 300 bucks for 7 years of not having to worry about if something broke down was worth it, but I understand that would have been a chunk of change if it didn't have that clause in the policy.  

      its like vehicles, I would never buy a new diesel with out having warranty  that lasts as long as the payments you have to make.  heck I wouldn't have a gas vehicle with out that either.  to much can, and does go wrong.  

      Especialy when all I hear is how cheaply RV's now days are built, so I can't fault anyone for wanting a little bit of piece of mind. 

    • hlchristenson's avatar
      hlchristenson
      Explorer II

      They are all cancellable policies. Just need the dealer to do it. Soon they get a certified letter. We didn’t have options if we wanted to take our camper home that day as they wouldn’t redo the paperwork for the same day. We were leaving on a trip and couldn’t go back another day.

      • StirCrazy's avatar
        StirCrazy
        Moderator

        usaly you don't need the dealer to do it, call the company providing the policy and ask them how to cancel it. 

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,672 PostsLatest Activity: Jun 23, 2025