Hidden Charges on the Extended Service Plan
I cancelled my Extended Service Plan (ESP)yesterday because I was selling my TT and discovered that the insurer charges a $50 termination fee that was NEVER discussed or even mentioned in pre-sales di...
Forum Discussion
Okay, I must have missed the small print and I have no doubt that administrative work needs to be covered but I felt $50 was a bit much and it needed to be made much clearer for me to feel good about it.
However, I was contacted almost immediately by Good Sam informing me that they'd waived the termination fee for me since it was about three times my monthly premium so that level of response and customer service just completely wiped out any bad feelings I might have had about Good Sam.
As I mentioned in my first post, every other experience that I've had as a Good Sam member has been stellar so now, thanks to this rapid and fair reply, I can say I'm 100% satisfied with my experience with Good Sam. And that is heart-felt.
However, I was contacted almost immediately by Good Sam informing me that they'd waived the termination fee for me since it was about three times my monthly premium so that level of response and customer service just completely wiped out any bad feelings I might have had about Good Sam.
As I mentioned in my first post, every other experience that I've had as a Good Sam member has been stellar so now, thanks to this rapid and fair reply, I can say I'm 100% satisfied with my experience with Good Sam. And that is heart-felt.
