How does one cancel their ESP?

Bombfixer,

Thank you for your time and message. Please call Good Sam Extended Service customer service at 1-888-298-0110 a agent would be happy to help.

Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

That phone number was not the proper one. They could not help me. They referred me to 1-866-769-8097. They were able to find me in the data base. But she said that because of the way that Camping World entered the ESP, I would have to deal direct with the Camping World where I purchased the unit. This is the CW that wont return my calls. I was also told that the $999.00 tire protection could not be refunded by them. They had never heard of a Tire Protection plan.

Bombfixer,

If you will e-mail me your name and contract number and the store where you bought it, I will make sure that your cancellation is processed in full.

Please use sblanc@goodsamfamily to send me the information.

Pm Sent

Got it, thanks. I will go to work on it.

Just for general information, when a service contract is purchased as part of an RV purchase, the dealer must get involved in the cancellation because the lender (if there is one) must be notified and the refund sent to the lender to pay down the loan if there is an outstanding balance.

ESP policies purchased with no RV sale involved can be cancelled by calling the number provided by the Good Sam Care team above.

I am having issues getting in touch with a customer service agent like bombfixer was having. I am on day 5 of trying to contact someone to cancel my plan which that says good sam ESP but I am told I have to contact 4 other different departments and I keep getting put off to the next person. I am beyond frustrated at this point and not sure who I am able to contact. Any help would be appreciated!

Hkflavin,

Please send me a PM with your information, and I will get your request for cancellation sent over to the correct team to handle. Please include in your PM the location where you purchased your unit.

Thank you,

Venesa
Good Sam Customer Care
866-232-8790

Hello,

I am closing this topic due to lack of activity. Thank you for your time and participation. Please feel free to open a new thread on this topic in the future if you wish.

Thank you,
Amy
Good Sam Care Team