I'm a member??

he would rather pummel CW over and over than get the manufacturer who made that junk fix it, seems to be his favorite pastime.

I have a Heartland also and found calling Heartland one of the best ways to get problems taken care of fast.

Curious, what repair could not be done in 6 attempts?
I would call Heartland.

I have a Heartland TrailRunner, I had to contact Heartland when I first purchased it for advice on a repair. They were extremely helpful and knowledgable.

I would contact them.

I bet Heartland has all the paperwork on the warranty repairs they paid for. Call them

Good Evening EA Williams, Your Good Sam Club membership card does get you discounts off of services and merchandise at Camping World locations. Being a member of Good Sam Club does not automatically register your vehicle in all Camping World data bases. If you are taking your vehicle to the same repair facility, that facility should have record of past repairs and visits. But if you are taking the vehicle to different locations for repairs, they may not have access to previous repair information done at a different location.
Thank you...Rudy, Good Sam Response Team.

maybe post on heartland forums might provide some help? search for heartlandowners.
org

There are quite a few posts about the poor service received at CW.
Did you read any?
It is interesting they claim there is no record of your unit, especially after they did previous 'repairs.'