Inept or not properly trained dispatcher
Had a blowout on my fifth wheel on I-80 pa. Dispatcher took info and stated she would call back in 15 min. 1 hr later I called back stated she was still looking for a service tech. I Called back 1/2...
Forum Discussion
GSRoadsideAssistance wrote:
Thank you for your post, Leo482. I regret any difficulties you experienced regarding your membership. I would like the opportunity to speak with you concerning your post. I would be more than happy to contact you…please send me a private message with your Good Sam Roadside Assistance membership number and contact information: telephone and e-mail. I am looking forward to speaking with you. Thank you, Frank
Besides talking privately to the OP, maybe you could also clarify something for the rest of us. This isn't the first post I've seen where a member was asked by a customer service rep to call local law enforcement. Is this SOP for GSRA? If you can't find a tow at the right price, tell the customer to start calling locals?
